SHIPPING & DELIVERY POLICY
Shipping & Delivery Policy
Thank you for shopping with KCS (Keep Curves Store). We are committed to delivering your order safely, promptly, and reliably. Please read the information below regarding our international shipping services.
Shipping Methods, Rates & Delivery Time
|
Region |
Shipping Method |
Cost |
Estimated Delivery Time |
|
Asia |
ePacket |
$20 USD |
7–20 business days |
|
|
FedEx Express |
$25.99 USD |
3–7 business days |
|
Australia & New Zealand |
ePacket |
$20 USD |
7–20 business days |
|
|
FedEx Express |
$27.99 USD |
3–7 business days |
|
United States |
ePacket |
$22 USD |
7–20 business days |
|
|
FedEx Express |
$34.99 USD |
3–7 business days |
|
Canada |
ePacket |
$22 USD |
7–20 business days |
|
|
FedEx Express |
$34.99 USD |
3–7 business days |
|
United Kingdom |
ePacket |
$22 USD |
7–20 business days |
|
|
FedEx Express |
$34.99 USD |
3–7 business days |
|
Europe (Other Countries) |
ePacket |
$22 USD |
7–20 business days |
|
|
FedEx Express |
$30.99 USD |
3–7 business days |
|
Dubai (UAE) |
ePacket |
$22 USD |
7–20 business days |
|
|
FedEx Express |
$34.99 USD |
3–7 business days |
Order Processing Time
• All orders are processed within 1–3 business days after payment is confirmed.
• Once shipped, you will receive a shipping confirmation email with tracking information.
Domestic Shipping (Thailand)
We ship nationwide via Flash Express,
• Shipping Fee: 50 THB
• Delivery Time: 1–3 business days
• Processing Time: 1–2 business days
You’ll receive tracking info via email once shipped.
Note: Please ensure your address and contact info are correct. Reshipping fees apply for returned parcels. Shipping fees are non-refundable.
International Shipping
• We ship worldwide via ePacket and FedEx Express.
• Shipping rates and times vary depending on the destination (see table above).
• Delivery time may be affected by customs processing in your country.
Customs, Duties & Taxes
• Please be aware that import duties, taxes, and customs fees may apply depending on your country’s laws.
• These charges are not included in the shipping cost and are the customer’s responsibility.
• KCS is not liable for any additional charges incurred during importation.
Tracking Your Order
• All international orders include a tracking number.
• You will receive this tracking number by email once your order has shipped.
Important Note
• Please make sure your shipping address is complete and accurate before placing your order.
• If your order is returned due to an incorrect address or unclaimed delivery, reshipping fees will apply.
• Once shipped, we cannot change the delivery address or reroute the package.
• Delivery times are estimates only and may vary due to customs clearance, weather, or courier delays.
• Shipping fees are non-refundable.
For any questions or support, please contact us at
Keepcurvesstore@gmail.com